25 August 2025

Here’s what brands get wrong about building fandom

There’s a hidden psychology behind fandom that can transform how your brand engages kids. It’s not about launching the next hot thing, being more visible, or snackability. Instead, it’s about genuinely meeting the emotional and psychological needs of your target audience.

In this article, we’ll touch on why kids become fans and what keeps them loyal. Why keeping fans isn’t about keeping their attention. And why toxicity is a surefire way to lose fans. Then we’ll give you some practical strategies to build long-lasting fandom.

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Compact guide to building fandom
What kids brands need to know (and most don’t)

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Here’s why kids join and stay in fandoms

The reason a kid becomes a fan of anything is rooted in emotional and psychological needs. Brands that answer these needs connect with kids in a profoundly personal way. Yes, grabbing attention is important, and fun is a must-have. But when kids connect to a brand, they have a reason to join. 

Deep dive into what makes kids join fandoms. 

Giving kids a reason to join is only the beginning. To keep fans engaged and excited, brands need to give kids a reason to stay. Staying power is rooted in the same thing that sparks interest: meeting kids’ emotional and psychological needs. 

Learn more into why kids stay fans.

Building fandom and healthy fan experiences have everything in common

A healthy fandom gives kids a sense of belonging, identity, and joy. It’s built on mutual respect, curiosity, and connection. Toxic fandoms do the opposite, even where a brand connects deeply with kids. 

They divide, shame, exclude. Toxicity looks like gatekeeping, bullying, and obsessive competitiveness. Even in spaces that aren’t overtly toxic, the pressure to constantly show up or perform can leave kids burned out.

That’s why brands must take responsibility for the fan experiences they create and condone. And not just to retain fans because the ultimate goal isn’t fandom. It’s what fandom makes possible: safe, positive, enriching experiences that help kids grow.

Actionable strategies for building a healthy fandom

You know that emotional and psychological needs motivate kids to join fandoms and stick around. And the importance of eliminating toxicity to support kids’ development. But how’s it done? Here are high level strategies to build healthy, long-lasting fandom.

Strategy #1

Match content to developmental needs

Fandoms that evolve with their audience are the ones that last. So tailor characters, storylines, and fan experiences to meet kids where they’re at developmentally. And adapt as they grow.

Strategy #3

Design for a positive culture—and protect it

Don’t leave it to chance. Use prompts, visual cues, and shared language, rituals, or lore to encourage positivity, mutual respect, and emotional connections from the first interaction between members of your fan community.

And moderate early and often. Set clear expectations for your community members. Intervene before toxicity takes hold. Invest in up-to-date moderation approaches, both online and offline. You protect your brand when you protect your fans.

Strategy #4

Balance superfans and casual fans

Superfans bring depth, energy, and dedication. Celebrate them. Let their passion inspire others. But don’t design just for them. Casual fans matter too (and they’re often the ones who grow with you). A welcoming culture makes space for both.

Strategy #5

Create breathing room

Build rhythms that let kids dip in and out without losing their place or feeling left behind. That means designing products, events, forums, and experiences with breathing room. It also means moderating your fan community’s culture. Superfans can unintentionally raise the stakes. Make sure there’s space for everyone to engage on their own terms.

Strategy #6

Embrace online and offline fandom 

Fandom doesn’t live in one space. Kids carry it from platforms to playgrounds, from servers to sleepovers. That means your fan experience needs to work wherever they are. Online, that means clear rules, active moderation, and safe design. Offline, it means thoughtful event planning, inclusive merch and messaging, and activations that reflect your brand’s values. Don’t just think digital. Think everywhere.

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Conclusion

Fandom is a fragile, high-value connection rooted in the emotional and psychological needs of fans. It’s earned and nurtured often despite discouraging odds. But it’s possible when brands are willing to compete for what matters most: emotional relevance.

The next step? Audit your current approach. Look for opportunities to build in strategies that support healthy, lasting fandom.

We hope you’ve enjoyed this article!

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